It all depends on the agreement or contract that you have negotiated with UPS to carry out your shipments.

If you're on the Basic plan, you need to switch to the Shopify plan, then the feature could be added for a $20 monthly fee or by switching from monthly to yearly billing. The other option would be to switch to the Advanced Shopify or Plus plan.

You can install our app directly from the Shopify App Store or by clicking here.

If you have any doubts or questions, you can send us an email to info@upship.co.

• The weight of the product and the dimensions of the packages that are configured in the application are taken into account to calculate the shipping costs.
• First, the dimensional or volumetric weight of the package is calculated.
• It is compared to the weight of the product.
• If the weight of the product is greater, shipping is calculated with this weight in a single package.
• If it is less, shipping is calculated with this weight. The difference is that if there are several items with the same package and whose sum of weights is not greater than the dimensional weight, they will be assigned to a single package, until the dimensional weight is completed without exceeding it.
• If the dimensional weight is exceeded by the quantity of products, another package will automatically be generated, and both will have the dimensional weight assigned.

Our app costs $49.99 per month. You will have 14 days to try our application totally FREE.

It all depends on the agreement or contract that you have negotiated with UPS to carry out your shipments.

Our app was created specifically for UPS business customers residing in Puerto Rico or Latin America.

Correct. You must have a business account in Puerto Rico or Latin America with UPS to use our app.

Correct. Our app is only compatible with online stores on Shopify.

• Offer your negotiated rates to your customers using UPS.
• Use UPS to purchase and print your shipping label.
• Create a connection directly between your online store and your UPS account.

Our application requires that the Carrier Calculated Shipping rates be enabled in your store. If you're on the Basic plan, you need to switch to the Shopify plan, then the feature could be added for a $20 monthly fee or switching from monthly to yearly billing. The other option would be to switch to the Advanced Shopify or Plus plan.

At the moment, we use UPS as our main shipping service.

You can choose from the wide variety of packages predetermined by UPS or you can also add your own packages to make your shipments.